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Human Click |
Live Customer Service in a Click. Talk to your website visitors -- free. Greet them or let them ask you questions online. Easy -- Your visitors don’t have to download anything. |
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Live Talk |
EASY to implement - takes only 2 minutes (works for web sites & emails, too!)
ONE CLICK instantly connects you on the phone with sales prospects at their "critical moment" of peak sales desire.
YOUR PERSONALIZED link delivers QUALIFIED sales prospects directly to you.
NEVER LOSE A CUSTOMER who clicks on your link - Instant Live Talk emails you every sales prospect's info, including name and phone number.
NO hardware / NO software required. |
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Right Now Web |
Help customers to find their answers quickly via your web site. Reduce customer service costs and redundant questions. Track customer service activity and monitor customer needs. Streamline management of inbound email Increase traffic to your website. Capture and easily publish knowledge trapped in the minds of your most experienced staff |
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Webex |
What can you do in a WebEx OnCall meeting?
Show and annotate diagrams and schematics
Demonstrate how to use an application
View and diagnose an application running on a customer's system Upload customer files for analysis Download patches or updates Remotely reconfigure a customer's system Dramatically improve their problem solving capabilities
WebEx OnCall
WebEx OnCall agents can instantly engage customers in on-line interactive support sessions live over the Web without the need to pre-install or pre-configure any software. Using any standard Web browser, your support agents can assist both new and existing customers regardless of location, and can take full control of a customer's computer system if the customer desires. The powerful tools WebEx OnCall provides your support professionals allow you to dramatically increase customer satisfaction, decrease call duration, and improve the profitability of your call center.
ALSO See:
>WebEx Meeting Center
for online meetings with customers, prospects, partners, suppliers and colleagues
>WebEx OnStage
for large online events and seminars
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