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   I. Client Survey
  II. Creative Brief
 III. Project Plan
 IV. Site Information Architecture
  V. Visual Design
 VI. Content & Design Integration
VII. Launch, Promotion & Maintenance

    1. CLIENT SURVEY
    2. CREATIVE BRIEF
      1. Project Summary
        1. What is the basic overview of the project? Include background information if relevant.
        2. What is the single (most important) purpose for the new site?
        3. What are the secondary goals for the new site?
        4. What are the long-term goals?
      2. Audience Profile: Profile the target audience. Provide enough detail to enhance everyone's understanding of who the audience is. Include some user demographic information. Your goal with this section is to answer the following: Who is the target? What do these people care about? And what do they do online on a daily basis?
        1. Who is your target audience? Choose a typical user and profile in detail. Include occupation, age range, gender, online frequency, online activities, and any other relevant information. Profile more than one if applicable.
        2. What is a typical task the user might perform on the new site? (For example, register, log no, search for information, buy a specific product, send their Email address, call for more information.)
      3. Perception/Tone/Guidelines: How should your target audience respond to your new online presence?
        1. What does the target audience think and feel about the company and the current web site?
        2. What do we want them to think and feel?
        3. How will this new web site help achieve this goal?
        4. What adjectives can be used to describe the way the web site and the company should be perceived by the target audience?
        5. What are some specific visual goals the site should convey?
      4. Communication Strategy: How will we convince the target audience.
        1. What is the overall message you are trying to convey to your target audience? (For example, cost-effective, secure, reliable, efficient.)
        2. How will you convey the overall message? (For example, effective messaging through copy, directed path towards goal, specific offer on home page.)
        3. Identify stages of development (if appropriate) used to execute goals.
        4. How will you measure success?
      5. Competitive Positioning: How you are different from your competition and the factors that will make you a success.
        1. How is your company or your web presence different from your competition?
        2. What specifically sets your company apart from your competition?
        3. What areas of the current site are successful and why?
      6. Targeted Message: State a single-minded word or phrase that will appropriately describe the site once it is launched. Back to Top
    3. PROJECT PLAN
      1. Project Overview
      2. Project Team
      3. Details and Assumptions
      4. Development Timeline
      5. Setting the Budget
      6. Setting Up Staging Area
      7. User Testing Back to Top
    4. SITE INFORMATION ARCHITECTURE
      1. Content
        1. Auditing Existing Content
        2. Outlining Content
        3. Content Delivery Plan
        4. Selecting a Content Management System (if applicable)
      2. Site View
        1. Site Mapping
        2. Naming Conventions
      3. Page View
        1. Wireframing - Page layout without graphics
        2. Navigation
        3. Naming and Labeling
        4. User Interaction Review Back to Top
    5. VISUAL DESIGN
      1. Creating
        1. Reviewing Site Goals
        2. Developing Concepts
        3. Presenting Designs & Gathering Feedback
      2. Confirming
        1. Creating the HTML Protosite
        2. Testing Functionality
      3. Handing Off
        1. Creating Graphic Templates
        2. Creating a Design Style Guide Back to Top
    6. CONTENT & DESIGN INTEGRATION
      1. Page Building
        1. Slicing and Optimizing
        2. Creating HTML Templates & Pages
        3. Implementing Light Scripting
        4. Populating Pages
        5. Integrating Backend Development (if applicable)
      2. Testing
        1. Creating a QA Plan
        2. Conducting QA Testing
        3. Prioritizing Fixes
        4. Conducting Final Check Back to Top
    7. LAUNCH, PROMOTION & MAINTENANCE
      1. Delivery
        1. Production Style Guide
        2. Creating the Handoff Packet
        3. Archiving Documentation
        4. Conducting a Postmortem Meeting
      2. Launch
        1. Preparing an Announcement Plan
        2. Registering with Search Engines
        3. Options for Continuing Promotion Plan
        4. Options for monitoring and reporting site traffic
        5. Launching the Site
      3. Maintenance
        1. Assessing Maintenance Team Capabilities
        2. Developing a Maintenance Plan
        3. Measuring Success
        4. Confirming Site Security
    Back to Top
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